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Sherman L. Howard, Jr.

Sherman L. Howard, Jr. Senior Vice President Product Manager Small Business Product Delivery

Sherman Howard is a Senior Vice President, Product Manager within the Consumer Bank’s Small Business Product Delivery Group at Bank of America.  He is currently responsible for end to end Small Business customer satisfaction; identifying customer pain points, emerging trends, product or pricing gaps and prioritizing key areas of focus for approximately 3.5 million Small Business Deposit and Credit Card customers.

Sherman joined Bank of America in 2006 and has held a range of positions within the company.  Prior to his current role, Sherman worked in the Business Control & Monitoring group supporting Small Business Product Delivery and was responsible for managing and oversight of vendors providing services to Small Business and developing process maps and documentation of key high risk processes.   He has also served as a Change Consultant for Global Vendor Management, a Senior Operational Risk Specialist in Global Markets Operations & Middle Office, a Business Support Manager for Global Markets Group Operations and a Financial Analyst in Capital Markets and Wholesale Banking Technology & Operations.  

In addition to the positions held at Bank of America, Sherman is also dedicated to enhancing professional development of African American students and professionals in business as a regional board member of the National Association of Black Accountants (NABA).  Sherman is also a member of Bank of America’s Black Professionals Group (BPG).

Sherman is a native of Harrisburg, PA and has lived in Wichita, KS, Minneapolis, MN and Charlotte, NC.   Sherman earned a Bachelor of Science degree in Accounting from North Carolina Agricultural & Technical State University in Greensboro, NC.   

Sherman currently resides in Charlotte, NC.


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Sherman L. Howard, Jr.

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